Frequently asked questions about CentralStationCRM

To make it short: it is as incredible easy to use and our customer support is quick and proficient.

A bit more detailed: Most CRM systems focus on the requirements of large corporations and enterprises. That makes them far to complex for small companies. Small and medium enterprises (SME) need a lean and pragmatic solution that concentrates on the customer relationship and the main functions instead of nice to have features. That shortens the onboarding period and you get things done from the moment you start.

All you need is a device with an internet connection. 

CentralStationCRM is a “Software as a Service (SaaS) and works online. This means to access your data all you do is to open our website, enter your login details and start to work. You do not need to download or install anything, just if you were using the web interface of your email provider. If you are a Windows user or an Apple fanboy, if you prefer Android over iOS or tablets over smartphones, CentralStationCRM runs on all of them. This also means that you can do your CRM job at every place, as long as there is an internet connection. If you enter a clients address from your office, your collegue can work with this information right away, no matter if he or she is at the office as well or already on his way to the potential customer.

We run our servers in high security computer centers in the south of Germany. CentralStationCRM follows the German data protection regulations. To continuously ensure the compliance of data protection we cooperate with external experts. 

And just to make this clear: your data means your data, without fuss or quibble. Not just because we commit ourself to high standards of data privacy, but because misusing your data would mean to sabotage our own business model. With CentralStatioCRM you are a customer, not the product. This of course also applies also for the free plan. If you still have any questions please feel free to contact us

To put it in a nutshell: No, nothing.

The 30 day trial is free without any obligations whatsoever. After the 30 days you will receive an e-mail where we ask you which option you would like to choose: either one of the paid plans, the free plan or if you want to delete the account. Even if you don't react to this e-mail this has no consequences for you. Not until you decide for yourself to use one of the fee-based plans and enter your payment details we call it a contract. You can continue using your account after the 30 days. If you want us to remove your test data this, just shoot us a short note and we will help you out.